FAQ

Q: I will arrive a little early. Can I wait inside the facility?

A: Depending on your arrival time, you may wait on the deck. We will also provide directions to nearby facilities. For participants on the overnight stay plan, we will keep large luggage for you.

Q: I don't know how to get to springs valley & spa

A: Besides driving, we are also accessible by public transport. Please see "About" for details.

Q: Do I need to bring anything to participate in the activities?

A: Please wear loose-fitting pants or other clothing that is easy to move around in. Women are asked not to wear skirts when participating in Spring Wellness programs.

Q: I don't have a reservation, but I would like to take pictures of the building. Can I enter the premises to take photos?

A: In order to maintain a quiet environment for our participants, only guests who have a reservation are permitted to enter the facility. We appreciate your understanding. Only visitors who have a reservation may enter the facility. Please book a plan in advance before coming.